Order Tracking and Notifications
Click and Collect Orders
For online orders via Click and Collect, our team will send you an email notification once your order is ready for pick up. During pick up, please present your confirmation email with the order number to our team member for verification. For more information, visit our Click and Collect page.
Call and Collect Orders
For orders placed over the phone at the store, our team is dedicated to processing your order as quickly as possible. However, please allow us some time for preparation. To avoid any inconvenience, we kindly ask that you wait for the collection notification, which will be sent via email or mobile message once your order is ready for pickup at the store.
Store Orders
For Special Orders we can arrange delivery directly to your location. The Guest Services associate handling your order will provide you with all relevant tracking and delivery details to ensure you stay informed about the status of your order.
Happy Shopping at joelsplace.com!
